The Smile Train Privacy Policy
Normal Web Site Usage
In general, you can browse The Smile Train site without telling us who you are or revealing any personal information about yourself. The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system and information such as the web site that referred you to us, the files you downloaded, the pages you visited and the dates/times of those visits.
The information gathered during general browsing of the "smiletrain.org" domain is used to analyze trends and usage of The Smile Train site and to improve the usefulness of the site. It is not connected with any personal information.
Collection of Personal Contact Information
When you are making a donation, we ask you for personal contact information, including your name, mailing address, phone number and email address.
The Smile Train may use the personal information you provide to:
- Contact you - either in response to a query or suggestion, or to mail communications, newsletters, publications, etc. to you
- Obtain payment for donations through the site (via credit card or bank account withdrawal)
- Confirm your donations
- Undertake statistical analysis
The Smile Train sometimes allows other worthy organizations to mail to our donors. We carefully screen these organizations and only permit mailings from other nonprofit organizations whose services may be of interest to our supporters. If you do not desire to receive these mailings, simply write to us at the below address and we will be pleased to respect your wishes.
The Smile Train
P.O. Box 96231
Washington, DC 20090
Collection of Personal Billing Information
In addition to personal contact information, we ask for billing information, such as your billing address and credit card number when you make a donation. We use secure servers to gather and process your billing information. These secure servers are hosted by our agent Convio, which is bound by our site policies.
Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.
Other Contact Information We Collect
In some instances, we ask for contact information for people other than yourself - for example, names and addresses of friends to whom you wish to have us notify of a tribute donation you have made.
Such contact information is not added to any mailing list nor is the information shared with any other organization.
Links To Other Sites
This site contains links to other sites, including ones that gather personal contact information. The Smile Train is not responsible for the privacy practices or the content of such web sites. However, any personal information obtained by us through other sites is treated as if it was gathered on our site, and our privacy policy applies.
Changes To This Policy
Our privacy policy is subject to change from time to time. Any changes to this privacy policy will be posted on this web page.
Security
All financial transactions on our web site are managed through Convio, which is TRUSTe certified and VeriSign secured. All transactions use an encrypted channel, take place on secure servers, and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail for processing. Moreover, once your transaction has been completed, your credit card number is not retained.
Posted 9/06/06
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